Warranty
Sunnook 180-Day Warranty Policy
At Sunnook, we are committed to providing you with high-quality, affordable products and ensuring your satisfaction. To offer you additional peace of mind, we are proud to introduce our 180-Day Warranty applicable to all products purchased from our online store.
Warranty Coverage
Within 180 days of purchase, if you discover any issues due to material or workmanship defects, please contact our customer service team for assistance. We will provide options for repair, replacement, or refund.
How to Claim Your Warranty
Contact Customer Service: Have your order number and proof of purchase ready, then submit a request through our website or directly contact our customer service department.
Describe the Issue: Please provide a detailed description of the problem along with any relevant photos or videos to help us understand and resolve your issue more effectively.
Await Confirmation: Once your request is received, our team will promptly review it and provide a solution.
Warranty Limitations
Please note that the following are not covered under our 180-Day Warranty:
Damage caused by accidents, misuse, or improper operation;
Damage caused by non-original accessories or unauthorized repair attempts;
Normal wear and tear, including but not limited to scratches and dents.
We hope this policy will give you greater confidence in your purchases from Sunnook. If you have any other questions, feel free to reach out to us at email:customer@sunnook.co.uk
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