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Features:
- 2-in-1 Functionality: Simplify your listening experience with our Bluetooth-enabled hearing aids. Designed for ease of use, just take them out of the charging case and place them in your ears—they automatically power on and pair. In just 3 seconds, they seamlessly switch to hearing aid mode.
- Intuitive Mode Switching: Effortlessly switch between hearing aid and Bluetooth modes with a simple 3-second press on either earbud. In Bluetooth mode, you can adjust the volume via your phone and enjoy music, videos, or calls. Control playback with a double-tap (left for previous track, right for next), and manage play/pause or calls with a single tap. (Note: Hearing aid functionality is unavailable in Bluetooth mode, and the volume will default to maximum.)
- Convenient Quick Charging: Enjoy up to 8 hours of use in hearing aid mode on a single charge. The included charging case fully recharges the devices in just 60 minutes, ensuring you’re always ready, wherever you are.
- Customizable Volume Levels: Choose from five precise volume levels—20%, 40%, 60%, 80%, and 100%—with a single tap on either earbud. A beeping sound indicates maximum volume. Equipped with an advanced digital chip, our hearing aids reduce noise, minimize feedback, and deliver crystal-clear sound quality.
- Stylish & Comfortable Design: With a sleek, earbud-inspired design, these hearing aids combine modern style with practicality. Soft silicone ear tips provide a secure, pressure-free fit, while touch controls make operation effortless. Perfectly blending fashion and functionality, they’re as stylish as they are effective.
PACKAGE INCLUDE
At Sunnook we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issue, or you’re feeling frustrated, then please send us an email and our team will assist you right away.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
ORDER CANCELLATION
If you are canceling your order which has not yet to be shipped out, please kindly contact us via customer@sunnook.co.uk. For the fastest resolution, please include your order number. Thanks!
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund.
Cancellation Timeframe: Customers are allowed to cancel their order within 1 day (24 hours) of placing the order.
Order Processing Time: Orders will be processed within 2 business days of ordering and shipped the next day after the processing day. Please note that we do not ship on weekends.
If a cancellation request is made before the order has been shipped and within the allowed 1-day cancellation period, the order can be canceled. Once the order has been processed and shipped, cancellation is no longer possible.
RETURN
We would accept returns if you notify us via email at customer@sunnook.co.uk.
We accept return of products. Customers have the right to apply for a return within 90 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
REFUND
If you feel the product that you’ve purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.
Here are the circumstances in which refunds will be granted:
- If the product you’ve purchased is completely non-functional.
- If you did not receive your product within 60 business days after the date that your order has been placed.
Please Note:
- Refund will go back to your account in 3-5 business days.
- You will be responsible for paying for your own shipping costs for returning item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You cannot ask for a refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address, not being at home for delivery, not picking up the packages as requested)
- Your order did not arrive due to exceptional circumstances outside the control of Our Store (i.e. not cleared by your country customs, delayed by a natural disaster, showed "delivered" in the tracking system, shipped in your mailbox but was lost)
More questions related, please contact us via email at customer@sunnook.co.uk.
Return address
C/O Jupiter, Unit 1 Watling Street, Kingswood Lakeside
We process orders between Monday and Friday
Orders will be processed within 2 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.
To UK
Standard Tracked Delivery (10-15 business days) - £4.99 (Free over £39.99)
Depending on your delivery address, your order might be delivered with a local carrier in United Kingdom.
After placing an order, you will receive an order confirmation mail and when the shipment leaves our warehouse you'll receive a shipment notification mail containing a link to a status page where you can find your tracking number and a link to the DHL tracking page, which helps you to track shipments and check shipment delivery status online.
If you have any questions please contact our customer service at customer@sunnook.co.uk for further assistance.
At sunnook, we do our very best to deliver your order as fast as possible!
Here you can check our delivery times for all countries
Note! We don't deliver to the Åland Islands.
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